Grand Sapphire Hotel & Banqueting Croydon, Croydon

I had a rollercoaster of an experience at this hotel. While the lobby looked impressive and the staff were polite, I faced several issues that made my stay less than ideal. The lack of dining options really limited my convenience, and the rooms left much to be desired in terms of comfort and practical amenities.

I had mixed feelings about my stay. The hotel offered a beautiful setting with comfortable, clean rooms, but my experience was marred by a few inconveniences, like the lack of air conditioning and some issues with the facilities. The breakfast service left a bit to be desired, but the value for money was decent overall.

I had a lovely stay at this hotel while attending a wedding nearby. The rooms were comfortable and well-maintained, although the breakfast options could use some improvement. The staff was incredibly accommodating, making our experience even more enjoyable. However, the hotel is located in an industrial area, which felt a bit uninspiring at times, including the fact that dining options nearby were limited.

My recent stay at the hotel was a mix of highs and lows. While the atmosphere during events was lively and energetic, I encountered a few issues that detracted from the overall experience. The event execution was well-coordinated, but the cleanliness in certain areas left much to be desired. I enjoyed the exceptional food and service during catered events, but my room had some maintenance issues that need addressing. Overall, I found good value for my stay, but there are definitely areas for improvement.

I had a lovely stay at the hotel, as the rooms were impeccably clean and the breakfast options were diverse, which made for an enjoyable start to each day. The staff, particularly at the reception, were friendly and professional, but I found the service during events a bit lagging at times. The hotel is conveniently located near shopping and dining options, adding to the overall value for my stay. However, there were minor issues with the room's air conditioning that affected my comfort a bit.